Published inEveriseEverise cites the ability to ‘adapt to new ways of working’ as primary driver of growth moving…Manila, Philippines — November 3, 2020 — Everise, a next-generation outsourced customer experience firm, projects a 24% growth in global…Nov 3, 20201Nov 3, 20201
Published inEveriseEverise CEO ambitiously aims for a $1 billion valuation by 2024$1 billion. That number figures prominently in the business roadmap for next-generation BPO, Everise. Sudhir Agarwal, Founder and CEO of…Sep 4, 2020Sep 4, 2020
Published inEveriseEverise’s Multilingual Hub, Globee, recruiting hundreds to work at home in Malaysia1 August 2020, Kuala Lumpur — Despite the limitations brought about by the Covid-19 pandemic, Globee, a joint-venture between Everise and…Aug 6, 2020Aug 6, 2020
Published inEveriseEverise launches X-Bot for clients to virtually tour their Experience CentersBusiness travel around the world has all but stopped in response to the coronavirus crisis. Government lockdowns and movement restrictions…Jun 17, 2020Jun 17, 2020
Published inEveriseBoth Bain & Company and Avendus agree that Everise is Next-GenIn 2015 after being a founding member of Aegis, Sudhir Agarwal was asked if he was going to re-enter the BPO industry. Upon reflection, he…May 22, 2020May 22, 2020
Published inEveriseThe story behind how BlueJeans swiftly enabled remote customer support amidst a pandemic.Among Everise’s many marque partners is BlueJeans Networks, the world leader in video cloud conferencing. Amidst uncertainty and chaos…May 13, 2020May 13, 2020
20 Reasons Why 2020 Is The Year Bots Make A ComebackVirtual Assistants and Chatbots reached peak hype in 2018, before sliding down Gartner's Hypecycle, into the “Trough of Disillusionment”…Feb 6, 2020Feb 6, 2020
Published inEveriseInnovative Ways AI Enhances The Employee ExperienceWhen we speak about artificial intelligence (AI), much of the industry is focussed on applications for customers. And while they are vast…Jun 28, 2019Jun 28, 2019
Published inEveriseThe Evolution of The Consumer Decision JourneyIn 2009, McKinsey declared the classic funnel is dead. In its place, the “Customer Decision Journey” accurately depicted how customers use…May 6, 2019May 6, 2019
Published inEveriseHow to build a global experience brandIn three short years, Everise has grown to be an almost $300M global experience company, with over 12,000 Artificial Intelligence…Jan 25, 2019Jan 25, 2019
Published inChatbots MagazineHow To Clean Dirty Text For Better ChatbotsHow to help your bot understand typos and nuance.Mar 27, 20182Mar 27, 20182
Published inChatbots MagazineChatbots Are Dead, Long Live ChatbotsThe universe was in complete balance this week as one technology reached peak hype, while another plunged into disillusionment.Jan 12, 20182Jan 12, 20182
Published inChatbots MagazineHow To Drop Your Artificial Intelligence Off On Its First Day At SchoolAs a teacher, my mom was famed for weaving stories of her three children into her psychology lessons. One of her favourites was about the…Oct 9, 2017Oct 9, 2017
Published inChatbots MagazineAccelerating the customer journey with chatbotsIn 2009, McKinsey declared the classic funnel dead. In its place, the “Customer Decision Journey” much more accurately depicted how…Nov 17, 2016Nov 17, 2016
Published inChatbots MagazineDo we have enough conversations?2.5 quintillion bytes of data are created each day and more information is created in 2 years than the entirety of our existence…Nov 15, 2016Nov 15, 2016
Published inDAYONE — A new perspective.How many founders does it take to build a unicorn?Since 2014, it’s become a funding Fantasia. 80% of total unicorns have been born in the last year, 27 of them in APAC alone. So, you want…Oct 9, 2015Oct 9, 2015
